Occasionally, a release or other issues may require your browser to be refreshed.

No worries, though; this process is extremely easy.
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First, navigate to the SimplrFlex platform. Once there, use the key combination to hard refresh your screen.
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Use the chart below to determine the key combination for your computer. The charge below is for Google Chrome (the only officially supported browser for the SimplrFlex platform.)

Please note that some Windows / Linux machines do not have dedication Function keys (F1 - F12.) In these cases, you will need to hit the FN key on your keyboard + Control + the key that corresponds to F5 on your keyboard. 

If you've done this properly, your screen will turn white, and then the platform will reload.