SimplrFlex

Sammi Frost

What's the best way to handle tickets and chats on the SimplrFlex platform?

Handling Tickets & Chats

How can I get help with a Ticket or Chat?

Help with a Ticket or Chat

Ticket/Chat Routing

Personally Identifiable Information (PII)

General Information

How long do I have to accept/answer/resolve tickets?

Ticket Timetables

Answering Email Tickets

How long do I have to accept, answer, and resolve chats?

Chat Timetables

Answering Chats

Terms of Service

Privacy Policy

Earnings Disclosure

Affiliate Disclosure

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.