SimplrFlex

Sammi Frost

What's the best way to handle tickets and chats on the SimplrFlex platform?

Handling Tickets & Chats

How can I get help with a Ticket or Chat?

Help with a Ticket or Chat

Ticket/Chat Routing

Personally Identifiable Information (PII)

General Information

How long do I have to accept/answer/resolve tickets?

Ticket Timetables

Answering Email Tickets

How long do I have to accept, answer, and resolve chats?

Chat Timetables

Answering Chats

Terms of Service

Privacy Policy

Earnings Disclosure

Affiliate Disclosure

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.