![](https://downloads.intercomcdn.com/i/o/438751/23722004c9ebc1c9aa1cf2e3/156b54371ebcf735bdc6221cc1459ad0.png)
Expert Success Guide
Read here to ensure your success on the platform, provide great customer service, and to maximize your earnings!
![](https://downloads.intercomcdn.com/i/o/438752/b9b87b25cc626a1d8f8f4e01/5d5809a6ca8980a7f410584a5907298b.png)
SimplrFlex FAQs
What is SimplrFlex and how does it work?
![](https://downloads.intercomcdn.com/i/o/438753/b5d0aefffd14f319673b538b/93ba4a7e83854b16d78ba92362eb3021.png)
Getting Started Videos
A collection of short videos that give an overview of the platform and how things work.
![](https://downloads.intercomcdn.com/i/o/438750/2db0d790d9803020ead5111c/27ed53061f0512bc8b14f64a7a843e2f.png)
Becoming an Expert
Everything you need to know about applying to become an Expert and completing your test tickets.
![](https://downloads.intercomcdn.com/i/o/438748/d4f859bc672b512dd28df997/08647d82655ed750b6a035475775a69e.png)
Using the SimplrFlex Platform
How does the SimplrFlex platform work, and what should I be doing as an Expert?
![](https://downloads.intercomcdn.com/i/o/438754/a4cb9593a05b0ef4241a2f03/880a8e78ae6770cf7887bd21956ed56f.png)
Handling Tickets & Chats
What's the best way to handle tickets and chats on the SimplrFlex platform?
![](https://downloads.intercomcdn.com/i/o/438755/8d2ba8b8092df3ee2291e6a8/321ae1b8e4548314db3dafa110c1a1f1.png)
Expert Payments & Perks
How are Experts compensated and what perks do they receive?
![](https://downloads.intercomcdn.com/i/o/438756/984fd7d2b3b84b9c2c0918c3/b76f19c4da4142f5ba8b0425d85e0085.png)
Expert Performance & Dashboard
How can I make sure I'm providing great customer service to my customers?
Island
What is Island and how does it work?