SimplrFlex

What standards must an Expert maintain to remain active on the SimplrFlex platform?

Expert Requirements to Remain Active

How can I make sure I'm providing great customer service to my customers?

How does SimplrFlex ensure customer reviews reflect the service I provide and not things outside of my control, such as shipping delays?

What is Accuracy Rate and how does it work?

Who are Partner Protectors, and how can I become one?

Where can I review/monitor my performance?

Will rejecting tickets impact my eligibility to be an Expert?

I'm not good at _____ tickets. How can I improve or let you know?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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