Expert Performance & Dashboard

How can I make sure I'm providing great customer service to my customers?

6 articles in this collection
Written by Cory and Adam Grace

Customer Reviews

Customer Reviews Overview

How do Customer Reviews work?

Written by Cory
Updated over a week ago

Controllable Reviews

How does SimplrFlex ensure customer reviews reflect the service I provide and not things outside of my control, such as shipping delays?

Written by Adam Grace
Updated over a week ago

Peer Reviews

Peer Reviews Overview

How do Peer Reviews work?

Written by Adam Grace
Updated over a week ago

Improve Peer Reviews

How can I improve my Peer Reviews?

Written by Adam Grace
Updated over a week ago

Other Performance Questions

Expert Dashboard

Where can I review my Customer & Peer Reviews?

Written by Adam Grace
Updated over a week ago

Take Rate/Rejection Rate

Will rejecting tickets impact my eligibility to be an Expert?

Written by Adam Grace
Updated over a week ago