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Expert Performance & Dashboard

Expert Performance & Dashboard

How can I make sure I'm providing great customer service to my customers?

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8 articles in this collection
Written by Cory and Adam Grace

Expert Requirements to Remain Active

What standards must an Expert maintain to remain active on the SimplrFlex platform?
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Written by Adam Grace
Updated over a week ago
Customer Reviews

Customer Reviews Overview

How do Customer Reviews work?
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Written by Cory
Updated over a week ago

Controllable Reviews

How does SimplrFlex ensure customer reviews reflect the service I provide and not things outside of my control, such as shipping delays?
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Written by Adam Grace
Updated over a week ago
Accuracy Rate

Accuracy Rate Overview

What is Accuracy Rate and how does it work?
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Written by Adam Grace
Updated over a week ago

Improve Accuracy Rate

How can I improve my Accuracy Rate?
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Written by Adam Grace
Updated over a week ago

Partner Protectors

Who are Partner Protectors, and how can I become one?
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Written by Adam Grace
Updated over a week ago
Other Performance Questions

Expert Dashboard

Where can I review/monitor my performance?
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Written by Adam Grace
Updated over a week ago

Take Rate/Rejection Rate

Will rejecting tickets impact my eligibility to be an Expert?
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Written by Adam Grace
Updated over a week ago